Asco Motors
Asco Motors Paint & Panel, Fugalei Street, Apia, Samoa
Are you organized, detail-oriented, and passionate about delivering exceptional customer service? We're looking for a motivated Service Advisor to join our Service Department! In this key role, you'll coordinate customer appointments, manage repair orders, and ensure a smooth and professional service experience from start to finish.
Key Responsibilities
Ensure excellent customer experience, handle inquiries, and resolve complaints.
Manage appointments, repair orders, and workshop communication.
Support reporting and promote parts sales.
Monitor job progress, follow up on no-shows, and maintain documentation.
Promote safe practices and maintain 5S standards.
Attend meetings, maintain certifications, and support service operations.
Position requirement
Minimum of 2 years of experience in Automotive Industry.
Certificate in Customer Engagement.
Ability to work independently with minimal supervision.
Excellent organizational, negotiation, and...