Kontiki Finance Limited
Apia, Samoa
Kontiki Finance Limited is a company listed on the South Pacific Stock Exchange and licensed by the Central Bank of Samoa (CBS), we are committed to providing competitive and accessible payment solutions for individuals and businesses. Our services include unsecured loans, motor vehicle loans, and term deposits.
We are seeking a Collections & Enforcement Officer to support our customers in managing their overdue accounts through respectful negotiation and tailored payment arrangements. This role plays a key part in helping individuals stay on track with their financial commitments while upholding excellent service standards. Based in Apia, the position reports to the Head of Operations.
Key Outcomes:
· Manage a portfolio of overdue consumer and or commercial accounts.
· Skip-trace debtors who have moved or are avoiding contact.
· Identify and assess customer accounts for debt assistance.
· Assess debtors’...