JOB TITLE - Power Engineer
DEPARTMENT - Technical
REPORTS TO (TITLE): Head of Technical
PRIMARY OBJECTIVE OF THE JOB:
You will play a crucial role in securing sites for the installation of telecommunication towers and Responsible for the installation, maintenance and operation of all electrical powered equipment on Digicel’s Transmission sites and Switch/Office complex (this would include all signage lighting and power in dealer stores) in accordance with EPC’s policies and regulations and in the process maintaining the
100% availability of Digicel’s network.
Number of persons managed/supervised and their positions: None (0)
Main Duties and Responsibilities: (maximum of 8 duties)
Installation & Maintenance:
- Installation and Maintenance of all AC and DC Power Equipment at sites and Switch (Datacenter)/Office complex according to Digicel standards and keeping in line with EPC’s Policies and regulations.
- Assist the Field Engineers in troubleshooting of electrical issues when required.
- Install, configure, and maintain technical equipment and systems at Digicel towers/sites.
- Perform routine maintenance and upgrades to ensure optimal system performance.
- Diagnose and repair technical issues to minimize downtime.
Administration
- Liaise with EPC with regards to power to sites.
- Liaise with nominated contractors and suppliers with regards to the supply of services, materials and equipment.
- Procurement of critical spare parts, material and equipment for contribution to the 100% integrity of the Network.
- Implementation of maintenance systems to streamline the scheduling of maintenance of electrical infrastructure so as to avoid unnecessary outages and costs.
- Compile and submit weekly reports and updates of performance of critical electrical infrastructure.
Technical Support:
- Provide on-site and remote technical support.
- Troubleshoot and resolve hardware, software and network-related issues.
- Document all service activities and resolutions in a detailed and timely manner
Project Management:
- Assist in planning and executing technical projects, ensuring they are completed on time and within budget.
- Collaborate with project teams to integrate new technologies and systems.
Customer Relationship Management:
- Build and maintain strong relationships with clients to understand their technical needs and provide tailored solutions.
- Serve as a point of contact for client inquiries and technical assistance.
Academic qualifications and experience required for job:
Degree in Electrical Engineering (B Tech) or relevant diploma from a recognized institution or equivalent.
- At least 4 years “hands on” experience in the industrial electrical field and multi skilled.
- Good to have EPC wireman’s license.
- Must have knowledge of advanced power systems and good to have GSM mobile network environment experience.
- Must have knowledge of hybrid power systems.
- Must have computer literacy.
- Must have knowledge of UPS, Batteries, Rectifiers, Generator, ATS and DBs.
- Ability to remotely troubleshoot electrical b/downs..
- Ability to work flexible/odd hours and must be prepared to be on standby and to work on weekends and callouts/breakdowns when required.
- Must have a clean valid driver’s license.
- Must be prepared to work in other parts of the country at short notice.
Skills:
- Strong communication and interpersonal skills are key.
- Must be fluent in both English and Samoan – orally and written.
- Ability to multi-task with pressing deadlines.
- Must be able to work in a team environment and individually.
- Strong administrative and facilitator skills Ability to understand and activate motivation and performance in others.
- Dedication to service excellence and operational improvement.
- Undying team spirit – not just in everything they do, but how they do it.
- Passion for employee development.
Competencies
ALL STAFF
Competencies - below are the 5 competencies which we expect all staff in Digicel to display in their daily work.
Competency - What behavior should we see.
- Customer focused Always put the customer first always whether this is an internal or external customer.
- Problem Solving Always attempt to find solutions to problems and challenges which you face in your daily work.
- Drive for results Always focus on achieving the result you and the business will benefit from, be motivated to do well always.
- Follow through Do what you say you will do, take ownership of your situation.
- Effective Relationships Build relationships with both your colleagues and your customers
MANAGEMENT LEVEL - At management level there are 3 additional
Competencies - What behavior should we see.
- Performance Management Ability to manage both poor and high performers, full understanding of formal performance management procedures.
- People Development Understand what is required to develop staff to enable them to grow their career within the business.
- Leadership Provide a clear vision for your team, lead your team in a professional manner, always lead by example.
Authorizing Signature
Line Manager_________________________________ Date____________________