Fiber Transmission Engineer

Full time Telecommunications

Job Description & Skills/Qualifications Required

JOB TITLE: Fiber Transmission Engineer
DEPARTMENT: Technical
REPORTS TO (TITLE): Head of Technical

PRIMARY OBJECTIVE OF THE JOB:
You will play a crucial role in Planning, Designing, Implementing, Monitoring, Evaluating and Continuous Improvement of Fiber and transmission network.
You will be responsible to plan the fiber between Sites, Datacenters and customer premises.

Number of persons managed/supervised and their positions: None (0)

Main Duties and Responsibilities: (maximum of 8 duties)
Installation & Maintenance:

  • Work with business and Technical team to finalize areas where Fiber should be deployed.
  • Perform technical feasibility study of Fiber deployments & finalizing the deployment project plan and execution with help from contractors & teams.
  • Passive & Active components operation and maintenance for Fiber network.
  • Implementing and overseeing the installation of fiber optic systems including trunk, distribution and last mile links up to Digicel towers & sites or customer buildings and offices.
  • Testing fiber optics for durability, efficiency, and safety.
  • Maintaining accurate records and documentation of systems' performances.
  • Managing active components of the solutions including xGPON OLT/ ONTs etc.
  • Inventory management of Fiber related parts to operate network efficiently and maintain acceptable network availability.
  • Liaison with Network Operations Centre on PAR, outages and resolution of any issue that impacts Fiber network performance.
  • Knowledge and experience of OTN/DWDM and PTN will be considered as an additional benefit.

Administration

  • Procurement of critical spare parts, material and equipment for contribution to the 100% integrity of the Network.
  • Implementation of maintenance systems to streamline the scheduling of maintenance of electrical infrastructure so as to avoid unnecessary outages and costs.
  • Compile and submit weekly reports and updates of performance of critical electrical infrastructure.

Technical Support:

  • Provide on-site and remote technical support.
  • Troubleshoot and resolve hardware, software and network-related issues.
  • Document all service activities and resolutions in a detailed and timely manner.

Project Management:

  • Assist in planning and executing technical projects, ensuring they are completed on time and within budget.
  • Collaborate with project teams to integrate new technologies and systems.

Customer Relationship Management:

  • Build and maintain strong relationships with clients to understand their technical needs and provide tailored solutions.
  • Serve as a point of contact for client inquiries and technical assistance.

Academic qualifications and experience required for job:

Degree in Electrical Engineering (B Tech/CS) or relevant diploma from a recognized institution or equivalent.

  • At least 4 years “hands on” experience in the industrial field and multi skilled.
  • Must have knowledge of advanced transmission systems and good to have GSM mobile network environment experience.
  • Must have computer literacy.
  • Ability to remotely troubleshoot the system.
  • Ability to work flexible/odd hours and must be prepared to be on standby and to work on weekends and callouts/breakdowns when required.
  • Must have a clean valid driver’s license.
  • Must be prepared to work in other parts of the country at short notice.

Skills:

  • Strong communication and interpersonal skills are key.
  • Must be fluent in both English and Samoan – orally and written.
  • Ability to multi-task with pressing deadlines.
  • Must be able to work in a team environment and individually.
  • Strong administrative and facilitator skills Ability to understand and activate motivation and performance in others.
  • Dedication to service excellence and operational improvement.
  • Undying team spirit – not just in everything they do, but how they do it.
  • Passion for employee development.

Competencies

ALL STAFF

Competencies - below are the 5 competencies which we expect all staff in Digicel to display in their daily work

Competency -  What behavior should we see.

  1. Customer focused - Always put the customer first always whether this is an internal or external customer.
  2. Problem Solving - Always attempt to find solutions to problems and challenges which you face in your daily work.
  3. Drive for results - Always focus on achieving the result you and the business will benefit from, be motivated to do well always.
  4. Follow through - Do what you say you will do, take ownership of your situation.
  5. Effective Relationships Build relationships with both your colleagues and your customers.

MANAGEMENT LEVEL - At management level there are 3 additional Competencies

Competencies - below are the 3 additional competencies which we expect Managers in Digicel to display in their daily work

Competency - What behavior should we see.

  1. Performance Management - Ability to manage both poor and high performers, full understanding of formal performance management procedures.
  2. People Development - Understand what is required to develop staff to enable them to grow their career within the business.
  3. Leadership - Provide a clear vision for your team, lead your team in a professional manner, always lead by example.

Authorizing Signature

Line Manager_________________________________ Date____________________

Job Functions

Engineer

Industry

Telecommunications

Indoor/Outdoor

Indoor, Outdoor

Other Information (Attachments)