IT Technician

  • Lesa's Telephone Services
  • Apia Samoa
  • Sep 22, 2022
Full time Information & Communications Technology Telecommunications

Job Description & Skills/Qualifications Required

Information Technology – IT Technician

About the Business

LTS is an innovative and exclusively business-focused Unified Communications, Network, IT Services, and Internet Service Provider. We are committed to bringing our customers the best possible communications products and experience, with the support to back it up. We have been serving Samoa Business, Govt Ministries and Organizations since 1989.

Entry Requirements & Skills

  • Must hold a Current Full Samoan Driver’s License for this Role.
  • 3-5 years Proven experience as IT Technician or relevant position.
  • Certification as IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional).
  • Strong interest in computers and familiarity with their technical aspects.
  • Excellent diagnostic and critical thinking skills.
  • Good knowledge of internet security and data privacy principles.
  • In depth understanding of diverse computer systems and networks.
  • Outstanding organizational and time-management skills.
  • Can Identify computer or network related equipment shortages.

IT Technician responsibilities include

  • Setting up workstations with computers, Networks, Printers, Switches, and necessary peripheral devices.
  • Installing and configuring appropriate software and functions according to specifications.
  • On Call IT Support Services, Troubleshooting Internet/Network issues, Email Systems (IMAP, MSO365, Exchange).
  • Communicate with Clients in regards any issues and be able to provide solutions.
  • Provide Reporting and Documenting of work, (SOP’s).
  • Report Directly to the Manager IT.

The ideal candidate will possess the following criteria, experience and knowledge.

  • Be enthusiastic and very personable.
  • Have a desire to maintain excellence in service levels.
  • Be self-motivated and take initiative.
  • Sound troubleshooting skills and methodologies.
  • Have knowledge of the following technologies.
  • Windows 10.
  • Active Directory.
  • Security Management.
  • Patch Management.
  • System Tuning and Performance.
  • Microsoft Office365.
  • Windows servers

 To Apply for this Role

  • a CV with relevant personal details and work history.

All applicants are required to supply a valid email address and contact number with their application for the purposes of communication.

Job Functions

IT Officers, Technicians

Industry

Telecommunications

Indoor/Outdoor

Indoor, Outdoor